THE AMETHYST WAY
Amethyst Consulting & Treatment Solutions, PLLC was born of more than 20 years of providing professional clinical services; including psychotherapy services for adults, adolescents, children, and families as well as mental health-related training, research, and consultation to various clinical organizations. Over the years, we have evolved our own unique Vision, Mission, and culture of core Values that guide our professional calling. Functionally, our core Values are the framework and guiding principles by which we execute our Mission and reach for our Vision. Collectively, our Vision, Mission, and Core Values have come to characterize what we endearingly term "The Amethyst Way".
We envision a society that values and promotes mental health as an integral part of overall health within and across diverse communities so that individuals and their families are free from stigma and discrimination and can successfully realize their potential.
Amethyst is committed to developing and providing the latest, most effective treatment practices and, in all things, promoting dignity, compassion, and respect for clients and their families as the absolute standard.
1. Communicate With Compassion
"People don't care how much we know until they know how much we care"; and every human encounter is our opportunity to show how much we care. It is our opportunity to connect, build trust, understand, and serve our clients, colleagues, and stakeholders. We listen actively and with compassion; and are careful to respond with kind words and acts of gratitude, both professionally and personally. We value the strong, trusting, and enduring relationships that result, because through them we can accomplish much more than we could otherwise. We practice compassion with the knowledge that it is the fuel that allows us to realize our professional purpose to serve and help others.
2. Earn Loyalty By Practicing Loyalty
We practice steadfast allegiance to the Amethyst vision and mission with the understanding that both require loyal interdependent relationships among clients, colleagues, and stakeholders alike. At the agency level, we are willing to make an investment and personal sacrifice for the good of the organization. We internalize agency goals as personal and professional goals. We represent the Amethyst name, brand, and our colleagues positively to the greater community and actively consider what's best for the organization on a whole; sometimes putting the company ahead of personal considerations. We show loyalty to our clients by remaining conscious of the humble truth that we exist as a profession only because of their willingness to entrust us with their needs. With that in mind, we never give up on them and the promise of their total restoration and recovery. We owe them our best effort. We promote loyalty with fellow colleagues and stakeholders when we give recognition for a job well done, offer a helping hand during their times of challenge, and actively support work/family balance.
We promote an environment that allows clients to be actively involved in their care. We encourage self-trust to such a level that clients see and believe themselves to be the change agent, thus capable of making decisions about their own treatment. We promote their confidence that their decisions will help them effectively manage their clinical concerns. We promote an environment where partners and colleagues show initiative by taking on and completing tasks with only the amount of guidance required. We want others to feel good about stepping up and taking on a task with creativity and a certain degree of autonomy and responsibility for decision-making.
4. Cultural Competency
We strive to understand culture as a component of human behavior, recognizing the strengths that exist in all cultures. We strive to interact effectively with people of different cultures and socio-economic backgrounds. We are committed to providing services tailored to the specific needs of each client, taking into account the importance of gender, ethnic, religious, racial, and socioeconomic differences.
We work together to achieve our cause by drawing upon the perspectives, values, and experiences of our colleagues, other disciplines, professionals and stakeholders. We make good use of supervision and consultation. Team members take initiative when issues arise and collaborate with others to address them. Beyond that, we watch out for each other and care for each other. We work together and never go it alone.
6. Embrace and Drive Change
To quote Charles Darwin "It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change." We not only expect constant change, we embrace it. We are well aware that today’s professional healthcare environment is fast-paced and anything but static. We require change to maintain our competitive edge and to meet the needs of our clients and stakeholders. We never settle into a position of comfort but are always brainstorming and implementing ways to strengthen the efficiency of our systems and procedures.
7. Professional Development
As an evidence-based practice, we view continuing education and learning as vital ingredients of quality services. We are aware that as our industry and profession change, continuing education and training are required in order to develop and provide the latest and most effective treatment practice.
8. Passion Driven
Our passion for mental health and The Amethyst Way keeps us going. We believe in what we are doing and where we’re going. We see behavioral and emotional problems in our society through a psychotherapeutic lens and are positive and optimistic that the resolution of these problems lies in effective and accessible treatment. It is because of our passion that we are eager to educate the public, advocate for the vulnerable, and provide the most effective mental health treatment possible.
We are each personally accountable for the highest standards of professional behavior and ethics, including transparency, honesty, and fairness in all aspects of our work. We fulfill our commitments and are accountable for our actions, successes, and failures. We will consistently treat our clients, colleagues, stakeholders and company resources with the dignity, compassion, and respect they deserve.
10. Work Hard, Play Hard
Because we believe in the dignity of hard work, as a rule, we do more than expected. We make the extra effort and never give up. It is easy for us to “do what needs to be done”, “go the extra mile”, and “make it happen” because our work is our passion. We set standards and examples of hard work for new and existing team members, knowing that this builds team spirit and produces better clinical outcomes. We are never satisfied with just enough. Because the challenge is great, having fun in the workplace is all the more important. A fun work environment boosts morale and encourages positive, energetic, and enthusiastic team members. We sponsor employee activities to strengthen relationships, celebrate successes, and to simply decompress.